Returns

Returns and Exchanges

We hope you absolutely love your new Weezy Pop jewellery! A lot of love, care, and creativity goes into crafting each piece to make it as special as you are. 💖

However, we understand that sometimes things don’t work out quite as planned. If you’re not completely happy with your purchase, don’t worry—we’re here to help.

This is the page where you’ll find all the information you need about returning your items. Whether it’s a change of mind or something unexpected, we’ll guide you through the process to make it as easy as possible.

 

Earrings

Earrings are none returnable, if there is a problem with your earrings please get in touch to discuss how we can help fix them for you. 

Necklaces & Bracelets

Returns and exchanges for necklaces and bracelets are accepted within 14 days after the item(s) have been delivered. We do not currently offer paid returns meaning you are responsible for the shipment and payment of the return. It is highly recommended that you use a tracked service for your return.

​When returning your parcel, please clearly mark it with your full name and order number. Refunds will be processed within 7 working days.

​In order to return an item correctly, please follow these steps:

1. Fill out the email contact form below

2. Returns must be sent to us within 14 days of purchase

3. Item must be returned undamaged and unused, with it's original packaging 

4. Return your items using a tracked service - Please note custom orders are not refundable or exchangeable.